Description
Pemi-Baker Hospice & Home Health (PBH&HH) is looking for a Director of Home Care and Hospice! Potential candidates must have a passion for leading others and enjoy the ever-changing dynamics of working in health care. The Director of Home Care and Hospice oversees the operations of both programs. This position supports the building of the agency’s foundation that drives a positive clinical experience for all patients, their families and staff.
Benefits:
- Competitive benefits package to include medical, dental, and employer-paid vision
- Flexible schedule with ability to work remotely 1-2 days per week
- 401k with 4% company match
- Mileage reimbursement
- Health reimbursement account (HRA)
- Flexible spending account (FSA)
- Paid time off
Requirements
Essential Functions:
Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
-Responsible for day-to-day operations
-Ensures that the agency employs qualified personnel, including assuring the development of personnel qualifications and policies
-Plans, organizes, directs, and controls programs and services; evaluates results and recommends policies, procedures, and actions to achieve program goals
-Attendance at monthly board meetings
-Provides information to the Board of Trustees on program needs which includes the personnel and professional practices, as well as opportunities for new programs or offerings
-Sets expectations and maintains awareness of budgetary limitations; takes action to ensure that operational costs remain within budget limits
-Sustains and models the organizational culture based on being friendly, helpful and professional
-Ensures organizational compliance with licensing, certifying, legal and governmental regulations necessary to ensure continued status in good standing with local, state and federal regulatory bodies and third-party payers
-Serves on the Leadership Team
-Supervises the clinical staff, social worker, chaplain, volunteer coordinator and office assistant
-Provides oversight of patient care services and personnel
-Performs annual and as-needed evaluations on direct report staff
-Develops and maintains contact with appropriate community agencies and services to promote interagency cooperation and to facilitate-related referrals
-Coordinate vacation time off and coverage for direct reports and is responsible for reviewing and approving time records for employees on a weekly basis
-Assists in the planning of the annual operating budget with the Leadership Team
-Maintains and enhances current level of knowledge relative to professional practice, as well as continuing education requirements necessary for licensure and certification
-Serves as a positive role model for staff
-Provides on-going coaching to staff to ensure compliance with accepted standards of practice; proactively takes action to address deficiencies in practice in a timely manner
-Fosters professional, respectful relationships with coaching, supervision, active listening, giving and receiving feedback in a culture of respect for each individual
-Participates in case management meetings (both home care & hospice IDG)
-Coordinates with key team members to create topics for monthly staff meetings
-Works collaboratively with the business development liaison for community presence for the home care, hospice and programs
-Controls operations and programs for budget-neutral direct costs to include reviewing of hospice bills and invoices, reviewing DME bills and invoices, participates in quarterly OPTUM meetings
-Collaborates with the Executive Director, Finance Director and Quality Director during state inspections to provide a smooth and favorable survey
-Assists with the quality management of the home care and hospice programs and is an active member of the QAPI Committee
-Completes documentation in a timely manner per agency standard, schedules patient visits and ensures that the plan of care reflects Medicare skilled criteria and medical necessity to assure reimbursement
-Refers to the Medicare Conditions of Participation for both home care and hospice to ensure agency is compliant with regulations
Competencies:
Communication proficiency on all levels
Self-awareness
Sense of humor
Exceptional listening skills
Delegates as needed and able to effectively set professional boundaries
Attention to detail
Effective with conflict resolution
Diplomacy in difficult situations
Teamwork
Positive attitude
Knowledge of Medicare Conditions of Participation
Clinical understanding of home care, hospice and palliative care